Digital B2B service
Citovera provides digital SaaS, AI and workflow services for business customers. Access, AI jobs and credits can be provided or consumed immediately after activation.
Subscriptions
Subscriptions can be cancelled for future billing periods through the account, billing portal or support process once available. Cancellation normally stops future renewals, but does not automatically refund the current billing period.
Credits
Credits are usage units for digital services and provider-based operations. Consumed, expired, promotional, bonus or manually granted credits are generally non-refundable unless required by law or agreed in writing.
No consumer withdrawal flow
Citovera is positioned as a B2B service. The product flow does not offer a consumer withdrawal process. Mandatory consumer rights, where applicable in an individual case, remain unaffected.
How this page stays reliable
Does cancellation refund used credits?
Consumed credits are generally not refundable because provider-backed digital work may already have been executed.
How do I request billing support?
Send the workspace, invoice reference and request context to hello@citovera.com.