Privacy

Privacy information

This page explains how Citovera processes personal data across the website, status page and product-related communication.

Controller

The controller is Excite Digital Marketing LLC, 7901 4th St N, Ste 300, St. Petersburg, FL 33702, USA. Contact: hello@citovera.com.

Status and support reports

When you report an issue through the status page, we process your contact details, category, description and a reduced status snapshot so that we can review and respond to the report.

Cloudflare Turnstile

We use Cloudflare Turnstile in invisible mode to protect our forms from automated abuse. Cloudflare checks technical browser and request signals to distinguish human visitors from automated requests. Please refer to the Cloudflare Turnstile Privacy Addendum.

Cloudflare Turnstile Privacy Addendum

Email communication

Transactional and status emails are sent through Brevo. We use email addresses only for requested communication, support responses and product-related notices under the relevant consent or business relationship.

Retention

We retain personal data only for as long as required for operations, support, security, legal obligations or legitimate interests.